Number of seats
Calculated by the number of agents working at the same time.
Pricing
Pricing is calculated individually
Price depends on the clinic's scale, which products are connected, and infrastructure requirements.
What affects the price
Factors that affect the price
Platform composition
Call Center, SPP, or both. A discounted rate applies to the second product.
Number of branches
For a network of clinics — shared settings, with each clinic's data stored separately.
Equipment
We supply it ourselves, or use yours if it's compatible.
Recording retention period
The recording retention period determines the infrastructure footprint.
Support format
Training and launch support are included in the contract.
Contract scope
What's included in the price
These are included in the price and are not billed separately.
- Setting up the platform and telephony to match the clinic's workflows
- Creating users, roles, and access permissions
- Training agents and managers
- Support during the launch phase
- Hosting data within the Republic of Kazakhstan
- Platform updates for the duration of the contract
How it works
How the price is calculated
Initial consultation
We clarify the number of lines and agents, plus how calls and requests are currently handled.
Preparing the quote
We put together a proposal for your configuration within two business days.
Alignment
We walk through the cost structure and scope of work, adjusting it if needed.
We'll prepare a quote for your clinic
Submit a request and we'll prepare a commercial proposal within two business days.